The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:TaosYEAR:2024
The salesperson, Leon, was so helpful and attentive to exactly what I wanted. No pressure, just very informative and considerate. Friendly and answered every question. He helped to familiarize us with all features of the new car and made sure we understood everything. It was a very comfortable experience.
TYPE:ServiceMODEL:JettaYEAR:2020
TYPE:ServiceMODEL:JettaYEAR:2024
Will most likely seek service elsewhere from here on out. Not particularly friendly employee checked me. Answers to my questions were clipped and curt, given with an attitude as if they weren't worth the time taken to give an answer. You are working on my vehicle and doing so because I am spending my money, how about you answer whatever question I feel I need to ask.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
Salesperson (Taeshawn) was easy to deal with and personable. He was also thorough throughout the process. Sales process was smooth with no pushy tactics.
TYPE:ServiceMODEL:BeetleYEAR:2018
TYPE:SalesMODEL:JettaYEAR:2024
