Average Score (116 reviews):4.5

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

116 Ratings

4.5 Average

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  • Carolyn W.06-15-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Natasha was great! Easy to work with. I got a great trade in and didn’t even feel the need to negotiate! Which is definitely not usually me

  • Matthew M.06-09-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    My dealer, Natasha was extremely friendly and not pushy or pressing the sale and was extremely informative.

  • Cooper W.06-07-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Well considering that the employee was professional and had all my needs met

  • Danielle C.06-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Dale F.06-05-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Melissa T.06-02-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Amie C.05-28-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    the staff was super helpful and overall had a wonderful experience

  • Chris E.05-27-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I was handed the keys and left on my own to drive away with out any overview of the vehicle including safety functions

  • Gregory A.05-26-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    I chose this rating because you guys made me a fair deal and stuck to that deal when my wife and I drove over to seal it. I appreciate getting all of the negotiating done in advance and not extending the process any further than we already had to. I also appreciate your flexibility with helping us with the financing since our credit union wasn't exactly on top of things.

  • Jesse E.05-26-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020